Ace167 — Terms and Conditions

1. General Terms

These terms and conditions constitute a legally binding agreement between the company operating the ace167 platform and its users. By accessing or using the ace167 website or app, you acknowledge that you have read, understood, and agreed to comply with these terms.

Ace167 provides online gaming services to users in Bangladesh and other countries. By using ace167's services, you confirm that you are permitted to participate in online gaming under the laws of your country or region.

Ace167 reserves the right to amend these terms and conditions at any time without prior notice. Changes take effect immediately upon publication on the website. We recommend reviewing the terms before each login to ace167.

2. Account Policy

Only one account per person is permitted on ace167. If a single individual is found operating multiple accounts, ace167 reserves the right to close all such accounts and forfeit any balances held.

All information provided during registration must be accurate and complete. ace167 may request additional documents for identity verification at any time. Providing false information will result in account closure.

• Keeping your account password secure is entirely your responsibility.
• You may not allow anyone else to access or use your account.
• If you suspect unauthorized access to your account, contact ace167 support immediately.
• Transferring or selling your account to another person is strictly prohibited.
• The use of bots, automated software, or any unfair methods on ace167 accounts is strictly prohibited.

Creating and using an ace167 account is completely free. There are no registration fees. However, third-party fees may apply for transactions made via certain payment methods.

3. Age Verification & Identity Confirmation

You must be at least 18 years old to register and play on ace167. Anyone under 18 is not permitted to use ace167.

Ace167 may request the following documents at any time for age and identity verification:

• A copy of your National ID (NID) or passport.
• A utility bill or bank statement as proof of address.
• Documentation proving ownership of the payment method.
• Selfie or video verification (if required).

4. Deposit & Withdrawal Policy

Deposits on ace167 can be made via Mobile Banking, Nagad, Rocket, and Upay. All deposits are processed in BDT.

• The minimum deposit amount is set by ace167 and is subject to change.
• Deposits are typically credited to your account instantly.
• Withdrawal requests are typically processed within 15–30 minutes.
• Account verification must be completed before withdrawals can be made.
• The method used for deposits and withdrawals should be the same.
• Ace167 may place a hold on withdrawals for suspicious transactions pending verification.

5. Bonus & Promotions Policy

Ace167's bonus and promotional offers are subject to specific terms. Each bonus carries its own wagering requirements and validity period.

• The welcome bonus is available to new members only and can be claimed once.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Any attempt to claim bonuses across multiple accounts will result in all bonuses being cancelled.
• Ace167 reserves the right to modify or cancel any bonus offer at any time.
• Unused bonuses will be automatically removed upon expiry.
• Any attempt to abuse bonus benefits will result in account termination.

Full details on all ace167 promotions can be found on the Promotions page. For any bonus-related queries, please contact the ace167 support team.

6. Gaming Policy & Fair Play Rules

All games on ace167 are run using third-party certified RNG (Random Number Generator) technology. Each game outcome is entirely independent and is not influenced by previous results.

• If a technical issue occurs during a game, ace167 reserves the right to void that round and refund the wager.
• If a software error causes an incorrect win to be displayed in any game, ace167 reserves the right to correct the amount.
• Any attempt to defraud other players or ace167 is strictly prohibited.
• Exploiting any game bug or vulnerability is prohibited and will result in account closure.
• Ace167 reserves the right to suspend or permanently discontinue any game at any time.

Ace167 Live Casino games are powered by international providers such as Evolution Gaming and Pragmatic Play. The respective provider's own terms and conditions also apply to these games.

7. Responsible Gaming Policy

Ace167 believes gaming is a form of entertainment, not a source of income. ace167 is committed to promoting responsible gaming and supporting players who may be experiencing difficulties.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can exclude yourself from ace167 for a set period of time.
• Cooling-Off: You may take a break ranging from 24 hours to 30 days.
• Reality Check: You will receive periodic reminders about the duration of your gaming sessions.

8. Privacy & Data Protection

Ace167 takes the protection of your personal information seriously. Your data is collected, used, and stored in accordance with ace167's privacy policy.

• Ace167 never sells your personal information to third parties.
• Your information may be used for service improvement and legal compliance purposes.
• All data is protected with SSL encryption.
• For more details, visit ace167's Privacy Policy View page.

9. Account Suspension & Termination Policy

Ace167 may temporarily or permanently close any account for the following reasons:

• Registering with false or incomplete information.
• Operating multiple accounts under the same identity.
• Misuse of bonuses or promotions.
• Cheating in any game or attempting to harm other players.
• Being identified as an underage user.
• Money laundering or suspicious financial activity.
• Filing a chargeback or payment dispute against ace167.

Ace167 is not obligated to provide a reason for account closure; however, any eligible balance will be refunded where possible, unless it has been forfeited due to a breach of terms.

10. Dispute Resolution Process

If you have a dispute with ace167, the first step is to contact the ace167 support team. Most issues are resolved within 24–48 hours.

• Use live chat or email to submit a dispute.
• Keep all relevant screenshots and transaction details on hand during a dispute.
• Ace167's decisions are final and binding, unless a licensing authority intervenes.
• In disputes regarding game outcomes, ace167's server logs shall serve as the definitive record.

11. Terms Amendment Policy

Ace167 reserves the right to update these terms and conditions, in part or in full, at any time. For significant changes, ace167 will send a notification via email or through the platform.

Continued use of ace167 after updated terms are published will be considered acceptance of the new terms. If you do not agree to the changes, you must stop using ace167.